POSITION SUMMARY: Working under the direction of the Director of Facilities and Maintenance, responds to tasks as assigned for maintenance requests, routine facilities/maintenance repairs, periodic service requests, delivery of furniture, equipment or other items. Performs errands to obtain materials and tools needed for facilities and/or maintenance tasks projects/repairs. Interacts with internal management and employees in completion of work assignments. Uses safe work practices and maintains confidentiality in performance of all work responsibilities.

SUPERVISION EXERCISED: None

SUPERVISION RECEIVED: Works under the direction by the Director of Facilities and Maintenance

COMPENSATION CLASSIFICATION: Nonexempt, hourly.

RESPONSIBILITIES:

• Responds in a timely fashion to all assigned maintenance work requests. Contacts the Director of Facilities and Maintenance regarding the need for an outside vendor to assist in the completion of an assigned work request. Operates hand and power tools/equipment, as required. Cleans up work area
• Picks up and delivers supplies and materials for assigned work, as directed
• Travels to assigned program(s) located within either the Merrimack Valley and/or North Shore, MA to perform assigned work or to conduct periodic service requests, as assigned
• Interacts professionally with all internal management and employees, as well as retail/wholesale vendors and the general public
• Assists in the assembly, installation and moving of office/program furniture and equipment, as directed
• Provides hands on maintenance and/or facilities assignments for special projects, as requested by the Director of Facilities and Maintenance
• Interacts respectfully with the individuals residing in Turning Point, Inc. programs
• Upholds the values and culture of PBS while ensuring that PBS interventions are implemented with integrity.
• Performs all other duties, as assigned by the Director of Facilities and Maintenance

QUALIFICATIONS:

• Trade school or related high school education
• Five plus years hands on repair and maintenance experience for all phases of residential facilities and maintenance work, including a computer-based work request system is required
• Thorough knowledge of basic carpentry, electrical, plumbing systems, as well as operation of basic power tools and equipment is required. An understanding of safe work and driving practices/procedures are necessary
• Effective communication in order to understand and perform assigned work in a timely, courteous manner and to convey information with all internal/external contacts, as well as the Director of Facilities and Maintenance
• Ability to receive instructions from the Director of Facilities and Maintenance, and take the appropriate actions while working as a team with all persons to perform assigned work
• Must be able to interact with a wide variety of people and situations calmly, professionally, and confidentially
• Demonstrates flexibility, adapting to frequent changes, delays or unexpected events
• Must possess the strength and stamina to operated basic hand and power tools/equipment, drive a motor vehicle or van, lift and move materials, equipment, furniture up to 100 pounds, as well as heavier equipment to perform job duties